Returns & Exchanges
We want you to be completely satisfied with your Vacier pieces, which is why we offer a 30-day return and exchange window for all unworn items in their original packaging. Our streamlined process ensures that your request is handled quickly so you can find your perfect fit with ease.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original jewelry box and secure them in a protective shipping mailer to prevent any damage during transit.
Ship It Back
Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our team inspects your returned items, we will process your refund to your original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing